1. Introduction
Welcome to My Florgen! By accessing and using our website myflorgen.com, you agree to comply with the following terms of service. Please read these terms carefully before making a purchase or using our services.
2. Website Usage Terms
When using this website, you must ensure that:
• You are at least 15 years old, or you have parental or guardian permission to use this website.
• You will not use this website for any illegal or unauthorized purposes.
• All information you provide (including registration and order details) is true, accurate, and complete.
If you violate these terms, we reserve the right to refuse service to you.
3. Product Information & Orders
• We strive to ensure the accuracy of product descriptions and images, but due to differences in display devices, the color, size, etc., may vary slightly from the actual product.
• We reserve the right to limit or reject orders, especially those involving fraud, suspicious transactions, or bulk purchases.
• All prices and promotions are subject to change without prior notice.
4. Payment & Billing
• We accept the following payment methods: Visa, MasterCard, Paynow, GrabPay, etc.
• Please provide a valid payment screenshot along with accurate billing and shipping information to avoid order delays.
• We are not responsible for any transaction failures due to unsuccessful payments.
5. Shipping & Delivery
• We typically process orders within 48 hours (on business days), but actual delivery time may vary depending on location and logistics.
• Once the order has been shipped, we are not responsible for delays, loss, or theft caused by the courier.
• Please ensure that you provide a correct and complete shipping address. We are not responsible for lost packages due to incorrect addresses.
For more details, please visit our [Shipping Policy] page.
6. Returns & Refunds
• You may request a return or refund within 7 days of purchase.
• Returned items must be unused, unwashed, undamaged, and in their original packaging.
• For hygiene reasons, innerwear (such as bras and panties) is non-returnable unless there is a product defect.
For full details, please check our [Refund Policy] page.
7. Intellectual Property
• All content on this website, including brand logos, images, product designs, and text, belongs to My Florgen or has been legally authorized.
• Copying, distributing, or using any content from this website without permission is strictly prohibited.
8. Limitation of Liability
• We are not liable for any direct, indirect, or incidental damages arising from the use of this website or our products.
• In the event of a claim, our maximum liability is limited to the amount you paid for the purchased product.
9. Privacy Policy
• We value your privacy. Your personal information will be collected and used in accordance with our [Privacy Policy].
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. The updated terms will be published on this page. By continuing to use our website, you agree to accept the latest terms.
11. Contact Information
If you have any questions regarding our Terms of Service, please contact us:
📧 Customer Support Email: mygardenerbra@gmail.com
💬 Live Chat / WhatsApp: +65 88548524
